Refunds & Returns Policy for Mini Crowns

Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we regret that we cannot offer you a full refund or exchange.

To be eligible for a return, your mini crown must be unused, in the same condition as when you received it, and in its original packaging.

Non-Returnable Items

Certain items are not eligible for return, including:

  • Custom-Made Mini Crowns: Due to personalization, custom mini crowns cannot be returned unless they arrive damaged or defective.
  • Gift Cards: Gift cards are non-refundable.

To complete your return, we require a receipt or proof of purchase. Please do not send your mini crown back to the manufacturer directly.

Partial Refunds

In some cases, only partial refunds are granted (if applicable):

  • Mini crowns not in their original condition, with missing parts or damage not caused by our error.
  • Any mini crown returned more than 30 days after delivery.

Refunds

Once your return is received and inspected, we will notify you via email of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original payment method within a certain number of days.

Late or Missing Refunds

If you haven’t received a refund yet, please:

  • Recheck your bank account.
  • Contact your credit card company, as it may take some time before the refund is officially posted.
  • Contact your bank since there might be a processing time before the refund is posted.

If you’ve followed these steps and still have not received your refund, please contact us at .

Sale Items

Only regular-priced mini crowns are eligible for a refund. Unfortunately, sale items cannot be refunded.

Exchanges

We only replace mini crowns if they are defective or damaged. If you need to exchange a mini crown for the same product, please send us an email at .

Gifts

If the mini crown was marked as a gift during purchase and shipped directly to you, you will receive a gift credit for the value of your return. Once the returned mini crown is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift during purchase, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver, and they will be informed of your return.

Shipping Returns

To return your mini crown, please mail it to .

Please note:

  • You are responsible for paying for shipping costs for returning your item. Shipping costs are non-refundable.
  • If you receive a refund, the cost of return shipping will be deducted from your refund.

For higher-value mini crowns, consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.

Need Help?

If you have any questions related to refunds and returns, please contact us at .